Q: How do I set up extended mode with my external monitors?Ī: To enable extended mode, you would need to install optional drivers in InstantView. Run Instantview and check the version number on the bottom right corner.Right click on the Instantview icon at the taskbar.You can also find the InstantView folder in File Explorer (Windows) or Finder (Mac). Where is it?Ī: If you don’t see an InstantView notification, you can also find the folder on the desktop. Q: I set up the dock but I don’t see the InstantView notification.
Q: Do I have to go online and download any necessary drivers?Ī: If this is your first time setting up and using the dock, please install the updated SiliconMotion driver here. Connect the monitors to the HDMI ports on the back of the docking station.Use the included USB C-C (or C-A) cable to connect the laptop to the docking station.Q: How do I connect my laptop and monitors to this docking station? K160B-002G Thunderbolt 4 Docking Station (Thunderbolt 4 capability required).K160B-001K Thunderbolt 3 Docking Station (Thunderbolt 3 capability required).K172B-010B Accell Air™ USB-C Docking Station (USB-C connection + DisplayPort Alt-mode required).U240B-002K Accell Air™ USB-C 4K Driver-Less Dock (USB-C connection required).The following docking stations can charge laptops while plugged in: If you wish to charge a laptop that is connected to this docking station, you would need to use an external power source to plug into the laptop. It can charge smaller devices such as smartphones. Q: Can this docking station charge my laptop?Ī: The InstantView USB-C 4K Docking Station is unable to charge bigger devices such as laptops. Q: Is this dock compatible with my iPad/iPhone?Ī: The InstantView USB-C 4K Docking Station is not compatible with iOS. MacOS 10.6 - 11 for both Intel-based and Apple M1 CPUĪdditionally, an USB-A or USB-C port on the laptop is needed to connect to the docking station.Q: Is this docking station compatible with my laptop?Ī: The InstantView USB-C 4K Docking Station is compatible with the following: The USB ports on the dock will perform the same as functions as if the USB device were plugged into your computer.Ĭommon troubleshooting issues and solutions for the Accell InstantView USB-C 4K Docking Station.
The dock has a combo audio (headphone/microphone) jack on the front.Ĭan keyboards and mice be plugged into the USB ports on the dock and used? Refer to these resources ( Windows, Mac) for additional information. If the wireless keyboard & mouse are lagging while connected to the dock, it might be a connection or interference issue. I am using a Bluetooth/wireless keyboard & mouse with this dock, why are they lagging?
The USB ports on the docking station support Bluetooth capability. This dock is not wi-fi capable and only supports an Ethernet connection.ĭoes the dock have Bluetooth built into it? The dock can supply your laptop with an internet connection via USB and can connect at these speeds: 10Mbps/100Mbps/1Gbps. The dock requires the use of an A/C adapter.Ĭan an Ethernet cable be plugged into the dock instead of the laptop? This dock does not have a Thunderbolt connection. The technology behind the Displayport is not bidirectional and can only convert the signal from Displayport to HDMI or VGA. The display settings will need to be changed within the Windows Display settings for the extended mode.Ĭan the HDMI port be converted to a Displayport connection? The default when first using the dock is mirrored.
What connection types are supported for video?
The dock can support up to two additional external monitors. How many monitors can be plugged in to the dock? One of the HDMI ports can support up to 4K (3840x2160). Frequently asked questions on the product itself.